Yall ! This was my first time here and I definitely recommend these famous guys! Don't waste your time goin anywhere else for your vehicle care! They'll take famously amazing care of you ! They're honest, caring, reasonable prices, funny, and know how to treat their customers ! Wonderful customer service! Huge shout out to Earl and his crew, especially Earl and Richard 💕Will definitely be back here for all my trucks needs ! 💕
Went back a week later to get my check up and there was a noise issue and Jimmie fixed it right up ! Took my truck back on friday for more work to be done and Luke was absolutely outstanding ! He took my truck right in and Chris did beyond words of an amazing job ! These guys are on top of the world amazing !
- Brandi Dabbs. 6/6/2020
Handled a quick repair on the spot, had me in my way in under an hour. Well done.
- Rj Gosselin. 6/6/2020
Real nice guy had a problem with my wiper blade he fixed it and didn’t charge me anything... highly recommended
- Yemen Beast. 5/28/2020
Hands down, the best place for car care. They are vert friendly, professional and hard workers. Earl is the best! He walked me through all the steps to ensure I understood and that he would give me the best care for my car! Fair prices and cozy waiting room! I’ll be back for sure when I need car service again!
- Amber Shane. 5/27/2020
So I stumbled upon this place by accident and I’m glad that did I because my high-mileage Jetta was giving me multiple issues at once. Three things that stand out about this shop in my eyes: 1.) Hospitality — best customer service I’ve ever received from any repair facility. 2.) Sense of urgency — I observed management prioritizing the repairs and making all reasonable efforts to get customers back on the road quickly. 3.) Price and transparency — Management was very straightforward about what needed to be replaced today and how the costs broke down. When I researched prices afterwards, I concluded that the prices were indeed very reasonable for parts and labor. This is now going to be my regular shop for every repair going forward.
- Tara Lavertue. 5/24/2020
Had to recently get 3 tires replaced and needed an oil change. I am beyond satisfied with this business! Luke was personable and extremely professional! I would highly recommend for all your auto needs!
- Jon Butler. 5/20/2020
They fixed my car and they were so nice
- Khalid Khelaifi. 5/20/2020
Went here for a simple oil change and was impressed. They offered GREAT customer service! Got me in right away and they were quick.
A big thank you to Chris the Lead Tech, Lukels the Manager and Jimmy the GS!
They have a nice comfy customer waiting area and the place was very clean!
If you want great service, let them take care of your auto needs.
Thank you all!
- Stacy Molzhon. 5/18/2020
They treated me as if I was family! I went in about 30 minutes before they closed and they treated me as if the doors were just open for the day to get started! Nonetheless I was in and out the next day with brand new brakes and rotors for under 300 bucks and they did an amazing job! Customer service is on point and they were very informative throughout the entire process! Pain-free and I will definitely be going to them for all of my Corvette needs!
- nathan johnson. 5/18/2020
My wife and I bring our vehicles here all the time,we have always received great service.The management team is excellent ,parts are high quality.The guys in the shop are experience
- K P. 5/17/2020
Super professional staff! Helped me out with my car same day! Chris did such great work! Would definitely use them again!
- Meggan Oglesby. 5/16/2020
Friendly/informative service and reasonable prices; very satisfied customer. I've got no reason to go anywhere else; definitely making them my go-to in the future!
- Connor Gettemy. 5/7/2020
Love these guys. Always treat me right!
- Nola Lanham. 5/6/2020
Thought my girl was cheating on me with one of these guys until I actually went and saw how really honest and courteous they are even ran into my buddy while I waited. I really do recommend them
- carlos quinche. 5/5/2020
Earl and his crew did excellent ac repair work on my F-150. I highly recommend them for any auto repair needs you may have
- Eric Ransom. 4/26/2020
- tiffany smile. 4/21/2020
Mr.Luke and his team are the best 👍 excellent service
- Jahtoi Nan. 4/9/2020
Best store to service your car .
The crew is very knowledgeable.
They will take the time to explain in detail the issues of the car and will do their best to help you out as much as they can .
Jordan is the best guy there..he is very honest and excellent costumer skills.
Keep up a great job guys.
- Ori Stermilli. 3/27/2020
Good and Reliable Customer service
- nekeda smith. 3/25/2020
I can’t express enough gratitude to the fine people that work here! They did a wonderful job fixing my vehicle! I will be a forever loyal customer and will tell everyone that needs service to come here! I want to thank everyone! Great job and keep doing what you do y’all are the best! You want good service this is the place to go!
- Danielle Jones. 3/22/2020
Excellent customer service I've been going to Midas for years but I've found a new spot to take care of my oil changes and truck alignments.
- BRADLEY JENNINGS. 3/17/2020
I’ve been coming here for all auto repairs. Great prices, Great work, and really friendly employees. Two weeks ago they replaced my water pump. They had me out of here really fast and they charged a lot less than I was assuming that it would be. I am here now getting a front end alignment. I highly recommend coming here.
- billy brannon. 3/3/2020
Went in for a leveling kit on a brand new truck and came out with more damage. The reason I’m leaving a 5 star review is because of how it was handled after the fact. The manager Joshua owned the problem came up with a solution and made it right. Accidents will always happen in life but how you handle them speaks volumes about your company. Well done.
- Nicholas Gray. 2/17/2020
The guys took extra time to trouble shoot leaking tire. And for it fixed
- T Williams. 2/6/2020
Great manager honest prices
- Kelly Alexander. 1/29/2020
Luke and the team at Famous are fantastic! I pulled into their parking lot 20 minutes before closing and they were able to quickly figure out what was wrong with my Jeep and ordered the part ASAP to have it ready first thing the next day. Cannot thank them enough for their awesome customer service!!!
- Emily Molnar. 1/29/2020
Mr Jordan Austin is my guy!! Look...Every time I come in for a service that needs done to my car it’s ALWAYS done in a very timely and professional manner. I feel really good to know it’s still some great customer service that’s around. What’s wrong with your car??? You know??? If not or do come in and let them take care of them for you!!
- James Levy. 1/17/2020
Awsome service fast and friendly
- John Fisher. 1/12/2020
Great customer service, looked over the vehicle got it fixed quickly. Always go back for other vehicle maintenance needs
- Kenneth Rascon. 1/2/2020
Went there yesterday and they are great. Had a flat tire, they fixed it FAST, and it was done actually at NO COST. Will definitively use them for future car service needs!!!
- Daniel Lugo. 0/21/2020
- Luiz Palhares. 0/21/2020
They were very helpful and the prices werent bad. I will support their business anytime that i can.
- Jason Taylor. 0/13/2020
Great experience,very professional
- Melinda Oliwa. 0/6/2020
They got me in and changed my tire 20 minutes before they closed. Not once did I hear even a hint of having inconvenienced them, they even joked around with me and caused a laugh after a long day. Will certainly be back.
- Tim Burke. 0/4/2020
Great service and knowledgeable staff.
- TommyJ Spence. 0/4/2020
Needed tires mounted for my lawn tractor and they took care of my needs at no charge.
- Anthony Stoltman. 11/17/2019
Excellent customer service!!! Had my beloved 1971 Ford Mustang Convertible towed to the San Jose location. Chris, Chris, & Jordan took special care of my one of kind classic. It had no brakes and wasn’t starting after sitting in the garage for many years. They helped get me running like a champ again and I’m so thankful!!! They installed a new distributor, brake conversion, tires, wheels, water pump, belts, hoses, plugs, etc. I found the whole team to be genuine, honest, and courteous. The pricing can’t be beat either!!! Thank you to the Famous Automotive Team.
- Terry Davis. 11/13/2019
I did not have anything done there. But heard it is a great place to go.
- Barb Black. 11/10/2019
We have been coming here for while. Good and honest service!
- Ashley Byer. 11/1/2019
Christopher was very professional and courteous. He fixed my problem very quickly and was awesome! Great customer service!
- Tina Dunne. 10/24/2019
- Neameh Mansuor. 10/19/2019
Great service, employees very friendly and helpful, highly recommended!
- brian fowler. 10/9/2019
Outstanding service on two occasions. So refreshing to find an establishment that truly cares about the customer, responds quickly, does what they promise and, in fact, goes above and beyond. Highly recommended!
- Steve Jacobs. 9/29/2019
Tire leaks and patches are a FREE service at this place. Not too good to be true! Happy Camper 😊
- Gloria Branda. 9/24/2019
The prices were reasonable and fair for the high quality of service I received. Simply the best!!
- Alan Gonzalez. 9/9/2019
Jordan and his crew are the best in my 55 years in the automotive business I have never meet a nicer group they have the finest equipment and showroom and make the best coffee I have brought numerous vehicles in for service and they have done an exceptional job on all of it keep up the good work Luis mechanic is great Christopher just started and is a good fit so if anybody is looking for a great shop in mandarin this is it . Jim Roth
- lcvenders . 9/7/2019
Great place with great customer service. Wonderful experience and reasonable prices. Shout out to Assistant Manager Christopher. Youre amazing. May God bless you in all you do.
- Shida Ruffin. 9/5/2019
- BDS . 9/1/2019
I wish i could give you 10 stars!!This is the place if you want honesty. I dropped my car off because I had a misfire code. Andrew was able to get me seen and he called asked if I had previously had work done. I told him paperwork was in the console. He looked at it and told me looks like the cylinder that is misfiring had been replaced so it may be a defective part and it should be under warranty. He didn't want to do work that was already done and under warranty..he saved me a bunch of money. He even gave me the schematics and showed me what cylinders were replaced and showed me the OME cylinders so when I go to the previous mechanic I know exactly what I am talking about. I definitely recommend this shop and I will be back.
- Miss B. 8/29/2019
Andrew and Cory rocked it yesterday at the San Jose location. They changed out my camper tires and stabilizer jacks, great price awesome service and got me in right away. Friendly, eager to help!
- Denise Guillet. 8/23/2019
Great outfit, these guys are legit. Quick service, helpful and knowledgeable. Customers needs come first with Famous team. Definitely will be back for future service and repairs.
- Vik Bala. 8/21/2019
I was referred here by somebody and told to ask for Chris. He was already busy on a job so he recommended Corey. Between Corey and the store manager Jordan I had a great experience and would recommend the shop to anyone. Excellent customer service, quick and affordable.
- Justin M. 8/14/2019
This is the best place in Jacksonville. I don't know another staff who cares this much about the customer. They cont to go above and beyond for the customer. The prices are just right
- christopher mercado. 8/7/2019
This place was great ! we were driving by and stopped in . We got a super good price on replacing the freon for the air condtioner . Henry is an honest , helpful and great service tech . We had such a pleasant experience with price and service , we are going back tomorrow for an oil change .
- Vicki Horner. 7/26/2019
Great service cheep prices lol wait time
- Clayton Smith. 7/23/2019
- Rebecca Illingworth. 7/22/2019
Truly a wonderful and stress relieving experience! I am a dedicated customer from this point on as I was treated professionally with respect and provided with excellent information and pricing.
Theres a clean stocked waiting area with TV and wifi - perfect for keeping on track with work while you wait.
The staff here were genuinely friendly and helpful, Special kudos to Calvin McKirdy, the store manager. Outstanding experience.
- Susan Wilson Evans. 7/22/2019
Great staff and very honest will definitely be back for all my automotive needs.
- Jerry Fakhouri. 7/20/2019
Henry & Jordan at the San Jose location are AMAZING! super great prices and the customer service is outstanding. Always friendly, eager to help and worked with me and my schedule with no issues. They definitely get my recommendation. Awesome place.
- G R I S L Y. 7/20/2019
Excellent care and service. Could really tell they were trying to help and not just sell. They gave me advice on my code, and handled the oil change quickly. Would recommend to a friend and will be coming back in the future as well.
- Savan Dave. 7/17/2019
Family owned, friendly and fair automotive service and repair.
- Richard Albritton. 7/16/2019
I was helped out by Jordan the store manager and his team. They were very insightful and he even helped me out with a coupon they give you after giving them a review on their work. I will be back.
- Alex Linares. 7/2/2019
Famous Automotive is a very honest and reliable service shop. I've used them for my Sienna and Camry. Henry is very helpful and courteous!
- William Henig. 6/28/2019
Quick and great service, clean waiting area and friendly staff. Had my oil change and alignment done for a great price.
- Ray Sadeq. 6/27/2019
Was in a pinch and needed tires prior to a long trip. Able to get me in and out in no time with a great tire and even better price. Highly recommend.
- Stephen Pullen. 6/27/2019
Had a great experience at this place! Henry and his crew went above and beyond to ensure I was given a great price and had my car ready in a timely manner. Their quality of work and customer service is exceptional and I highly recommend them to anyone in need of a great mechanic.
- Nicholas Woods. 6/21/2019
Great customer service always!
- Lois Harding. 6/20/2019
This place is the bomb. Good place good people
- ricky tang. 6/20/2019
Luke helped me out in a big way! Fantastic staff!
- Michael C. 6/16/2019
good price and good service I recommend
- Jhonata Santos Lima. 6/14/2019
Great experience! Service was quick and easy! Had no problems getting an appointment! Will definitely come again!
- J. Glassberg. 6/14/2019
Fast and friendly service.
- Johnny Webster. 6/14/2019
This place deserves all the praise they can get. 100%% honest service and they are friendly and attentive from the moment you walk in the door. They accept appointments and have great weekend hours. I’m honestly surprised they are more busy because they should be. I will recommend them to anyone I can! Thank you!
- Emily C. 6/13/2019
Excellent work performed with high quality standards. I come here for all my vehicle needs. Definitely recommend
- Paul Duffy. 6/6/2019
💥‼️☄️Hands down the BEST, MOST PROFESSIONAL, HONEST, FRIENDLY and AFFORDABLE place for auto repair and oil change💥‼️☄️( every other place tried to take advantage 😡)
- Liliana Cepeda. 6/5/2019
I've come here for tires, alignments and oil changes! Worth it! Fast and friendly experience.
- Julian Stradtner. 6/5/2019
Great service and price! Know how to treat customers well
- Colin Harsch. 5/22/2019
Staff very friendly and helpful...
- E Sumt. 5/19/2019
After multiple stops at other tire places I have found my favorite tire shop. Henry and his team listened to what I wanted and did what I needed at the best price. On top of that they got me in immediately. I would save your self the time and hassle of shopping around and just see Henry at famous automotive & tire center.
- Rob Johnson. 5/15/2019
The service is second to none. The technicians and knowledgeable and friendly. With fair prices there is no reason to go elsewhere. I highly recommend this location. My business is theirs.
- Cesar Rene. 5/13/2019
For those of us who miss the SunTire group before they were bought out, then you might find some familiar faces and customer service here at FAMOUS. Had great service and they got me in and out promptly. Will be bringing all my vehicles here from now on.
- Kevin McDonough. 5/8/2019
Great service, and hospitality! Definitely recommend this place for any and all of your automotive needs!
- Aaron thomas. 5/6/2019
The location I usually go to was very busy so I was sent here and everyone was amazing and got me right in .
Very professional and friendly . Highly recommend
- Judi Simnick. 5/6/2019
The absolute best tire and automotive company round! Great service, Great staff, and a Great Manager!!!
- Walker Hoke. 5/3/2019
Calvin and his team make sure my beloved 2008 Dodge Charger HEMI is purring like a kitten. I live off I10 and 295 and make the drive to the San Jose location often. You should too!!!
- Veronica Dykes. 5/3/2019
These are the friendliest group of people I’ve ever encountered at an auto place. When I brought my car in for brakes, they were honest and told me they could do it but that I probably had another 500 miles left on them! I was so appreciative! We take all our company trucks here for tires and service, too. Love the guys at Famous.
- Erin Salem. 5/3/2019
Been coming here almost 2 years now. Expert advice great prices and EARL IS THE BEST MECHANIC in Jacksonville. LUKE the boss gives easy to understand info and honesty in pricing. Plus they always go over and above. My Honda has 231000 miles runs perfect. I do what the experts tell me to do to the car and it never let's me down. They dont sell you what you dont need. These guys know cars fix them right at great prices. Thanks.
- jville scott. 5/2/2019
- Omar Odasz. 5/1/2019
Great place to bring your car honest friendly staff clean waiting room very professional
- Danny Winters. 4/8/2019
I had a great experience with these guys, especially Brian and Jordan! I was on a cross country trip from FL to UT and had several issues with my car. They got me right in and fixed it all for a fair price. My car has done well and I would definitely recommend these guys!
- Bob Pazden. 4/6/2019
Love the family love the service they have such a great family, the nicest people on earth, Love jameel chris and all the rest of the guys. When you walk in the store they greet you like you're a king I just love the place and you will aswell
- cameron . 3/27/2019
OMG what an awesome experience! Brian (assistant manager) made my truck issue into a worry free situation for me! I wont go anywhere else ever again! He truly went above and beyond to ensure every concern I had was handled quick. Integrity and Excellent customer service goes far with me, THANK U BRIAN😁
And EARL you rock! Your friendly smile and hard work made me feel my truck was in good hands! Best guy in the garage in my opinion😉
THANK YOU EARL!!
- S V. 3/25/2019
After coming to this shop I'm not going to a different one ever again. Great service all around
- Gabriel Torano. 3/25/2019
Was driving by a month ago with low tire pressure...turned out tire had a nail and they plugged it at no charge.
Went in today and was greeted by excellent customer service by Brian for an oil change. Great price and great service. They won my business!!
- Laura Fahlbusch. 2/31/2019
Terrific!!!! See Calvin
- Monica Scott. 2/9/2019
Just wow, amazing service.
- Dean Gressel. 2/5/2019
I've been here several times since they opened. Brakes, tires, and oil changes thus far and I couldn't be happier with the service, pricing, and honesty. I've told plenty of people about my experiences and they have agreed these folks are wonderful.
- George Elabu. 1/7/2019
These guys are so awesome they went above and beyond to help me with my car. I really appreciate them a lot! Happy customer!!!
- P . 1/3/2019
Was going to take my car to Sun Tire but Daniel Nicholas of Hornsby Tire recommended them. They did a wonderful job. Very efficient and had my car done a lot faster than I could have ever anticipated. The staff is super friendly and very helpful. Extremely happy that I took his recommendation. They will have my business from now on.
- Ashley Sonnier. 0/22/2019
Best prices best service I have been to very friendly staff very knowledgeable they take care of me and my family every time period I highly recommend famous automotive.
- Kamal Fakhouri. 11/4/2018
treated well . checked on often . No overcharge for service. Convenient location next to Native Sun so you can eat while you wait.
- Angelo James. 10/30/2018
I highly recommend famous automotive! My car was making a loud clanking noise and I was super nervous driving with my kids and wanted to get to a mechanic as fast as possible. Tires plus told me they didn’t have time to look at my car, so I went to sun tire who said they’d try to squeeze me in. I look up and notice there’s another mechanic right next to sun tire so I call them (famous automotive) and he told me to pull on in, took my keys and pulled my car in right away. The noise coming from my car was so loud they thought it was coming from a construction site! We all had a big laugh when it turns out a little acorn stuck in my wheel rotor was the culprit. I was back on the road within 15 or so minutes.
Thank you so much Famous!
- Heather Brewer. 9/31/2018
LOVE THESE GUYS! They have been so wonderful in helping me with both of my vehicles. They don't pressure you to do random services and are very honest and thurough. Not to mention they are super friendly.